Modified FCC Changes For SMS Marketing

Azhar Iqbal July 17, 2019 0 Comments

These are few FCC changes for sms marketing.


Campaign Subscription / CONFIRMATION TEXT


One of the biggest changes that will be seen within the text promotional industry is the use of a confirmation text.  Previously as long as clients received a message informing them they had decided to obtain messages (at opt-in), as well as some other legal vocabulary, it was okay to start sending them text messages.  It will now be required for customers and clients to response ‘Yes’ to the notification text before to being included with your data source, unless they opt-in directly by text messaging your keyword to the short-code.


ADDING A CONTACT


In the past there have been no time period limits on when contacts may be included in the data source, under the new requirements there is a 48-hour rule.  This rule allows contacts to be included in a database ONLY within 48 hours from the duration of written consent.  When adding a message personally the customer will still acquire a message to opt-in and have to response ‘Yes’ before to being verified within the database.


IMPORTING CONTACTS


Limitations on the publishing of contact figures are going to be extremely limited.  Because of the 48 hour rule and verification written text, the importing of figures within messaging records will only be permitted if the data source recently been used with another sms marketing company and is just being shifted over to company’s short rule.  Customers may be requested to provide certification of past company information.


PERMISSION


On Oct Sixteenth, 2013, the FCC made some requirement changes to sms marketing programs. Since then SMS messages first became available as an option for promotion there have been certain policies in place.  However, because of a variety of legal cases, people who have misused the guidelines, and due to an extremely large amount of SPAM complaints, the FCC has decided to tighten up the guidelines controlling the use of sms marketing messages.

Some customers have been puzzled in the past about getting explicit permission to use a number for sms marketing purposes.  Just because a person decides to buy something from a company does NOT give the company permission to use that number for promotional and marketing purposes.  A company may not require a person to share their phone number for text marketing purposes in order to buy. 

The VERY BEST way to obtain a customer’s permission, and cover all requirements, is to allow the client to text the keyword to shortcode.  When a person opts-in from their cell-phone they will still get the standard written text with reports and will be added to the database.


DIGITAL / PRINT ADVERTISING –


While print advertising regulations have not changed much, everyone should be familiar with and follow all policies required in print advertising and marketing of your text marketing strategies.  Buzz Apps | Twilio Services |



Best Resources about sms marketing below


Best Texting App
sms marketing tips
7 Simple Rules for Compiling SMS Marketing Sales
Why Mobile SMS Marketing
Is This The End Of Mobile SMS Authentication ?

AboutAzhar Iqbal
I'm a computer science master degree holder and around 15 years ago, I founded my own software company called RANKSOL, with 50+ in-house employees. RANKSOL offers a wide range of services including Website developments, Graphic Design, IOS - Android app development and custom application development. We are specialized in cloud telecom computing and offer IP based Call, SMS, MMS and IVR solutions to our clients worldwide.

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