Streamline Project Management: Integrating Twilio with Trello for Real-time Updates

Twilio with Trello for Project Updates


Efficient project management often hinges on effective communication. Teams that can quickly share updates, milestones, and changes in real time are better positioned to meet their goals. Trello is a popular project management tool known for its simplicity and flexibility, while Twilio offers powerful communication capabilities. In this article, we will explore how to integrate Twilio with Trello to enhance project management by providing real-time updates and notifications to your team.

Why Integrate Twilio with Trello?

Trello is an excellent platform for managing tasks, projects, and workflows, but it primarily focuses on task management rather than real-time communication. This is where Twilio comes in. Twilio is a cloud communications platform that enables businesses to send and receive messages through various channels such as SMS, email, and chat. By integrating Twilio with Trello, you can bridge the gap between task management and communication, ensuring that your team stays informed and up-to-date.

Setting Up the Integration

Step 1: Create a Twilio Account

If you don’t already have one, sign up for a Twilio account. Twilio offers a free trial with a balance that allows you to explore its features.

Step 2: Obtain Twilio API Credentials

Once you have a Twilio account, you’ll need to obtain your API credentials, including your Account SID and Auth Token. These credentials will be used to authenticate your Trello board with Twilio.

Step 3: Set Up Trello

If you’re not already using Trello, create an account and set up a board for your project. Add lists and cards to represent tasks and milestones.

Step 4: Add the Butler Power-Up

Trello offers a Power-Up called “Butler” that allows you to automate actions on your Trello board. Add the Butler Power-Up to your board.

Step 5: Create Automation Rules

With the Butler Power-Up enabled, you can create automation rules to trigger actions based on specific events. For example, you can create a rule that sends an SMS notification to a designated phone number when a card is moved to the “Completed” list.

Examples of Useful Integrations

  1. Task Assignments: Automatically send an SMS notification to the assignee when a new task card is created or assigned to them.
  2. Deadline Reminders: Set up rules to send SMS reminders to team members as project deadlines approach.
  3. Status Updates: When a task card is moved to a particular list (e.g., “In Progress” or “Testing”), send a status update via SMS to relevant team members.
  4. Milestone Achievements: Celebrate project milestones by sending SMS notifications to the entire team when a significant task is completed.
  5. Task Dependencies: Notify team members when a task card they depend on is completed or moved.


Integrating Twilio with Trello is a powerful way to enhance project management by providing real-time updates and notifications to your team. Whether you need to keep team members informed of task assignments, project milestones, or approaching deadlines, this integration streamlines communication and keeps everyone on the same page.

By following the steps outlined in this article and exploring creative automation rules, you can customize the integration to meet your specific project management needs. With Twilio and Trello working together, your projects can become more organized, efficient, and ultimately more successful.

Scroll to Top